How It Works
No forms, no accounts — everything happens personally in one WhatsApp chat, from first question to tracked delivery anywhere in South Africa.
Tell us your requirements
Message us on WhatsApp with what you're looking for. A real person replies — usually within minutes during business hours (Mon-Fri 08:00-17:00, Sat 08:00-13:00).
Get a personal recommendation
We recommend the right material and specification for your requirements, confirm availability, and provide full product information. No obligation to order.
Pay securely
Instant EFT (Stitch Express), a secure card/EFT payment link sent in the chat, or standard bank transfer — your order is confirmed the moment payment lands.
Discreet, tracked delivery
Plain, unbranded packaging with tracked nationwide delivery — tracking updates come straight to you in the chat.
Payments & Delivery
Everything buyers ask about before ordering — answered up front.
Payment options
- Stitch Express instant EFT — pay from your bank, confirmed instantly
- Secure payment link — card or instant EFT, sent in the chat
- Standard bank EFT — dispatch once payment clears
Delivery
- Courier to door — 1-3 working days, nationwide
- Locker collection — Pudo lockers, ±48 h to major centres
- Plain, unbranded packaging — tracked, with tracking sent in the chat
Important: Product availability and supply are subject to applicable South African laws, regulations, manufacturer restrictions and platform/payment-provider requirements. We do not make medical or therapeutic claims about research materials. Guidance is limited to product specifications and documentation — we do not provide medical, usage or dosing advice. All products are for laboratory research use only — not for human or veterinary use.
What buyers say
Service feedback shared with permission, kept anonymous.
Questions? We reply personally.
Ask us about any product — specifications, availability and documentation, answered by a real person.
WhatsApp us ✉ info@primeresearchsupply.co.za